Delish is your personal go-to meat brand.
For an optimal experience with Delish, please read through our FAQs.
If you have any queries, please reach out to us at: info@delishmeat.in or chat with us at +91 9550282165 (11 AM to 6 PM – Monday to Sunday)
How does Delish maintain the meat’s freshness?
From procurement to delivery, we have a stringent and robust cold chain in place, which holds our products between 0⁰-3⁰ Celsius. This ensures that the meat is always fresh till it reaches you.
Am I being charged for the wastage too?
If you go to the butcher shop and choose a cut of meat, it’ll be weighed first and the butcher will claim his pound of flesh. And then if you want it scaled or cleaned, the butcher will do that for you, but unfortunately you’ve already paid for that wastage. The Delish way is to clean the meat or slice it beforehand by our champion team. You get a product that you don’t see being torn up in front of your eyes after you’ve paid for it. So, to answer your question, no, you’re not being charged for the wastage.
Are your meats processed using any antibiotics and growth promoting hormones?
No, all our meat is freshly sourced from Organic Farms that re free range animals. 100% organic, free from preservatives, antibiotics or harmones. The only thing we add to our meats is loads of love and care.
I want to place a bulk order.
Yes, we do take bulk orders. Send us a mail to info@delishmeat.in and please specify the product(s), quantity, date and time that you require the order.
Do you charge for the delivery?
A flat delivery charge of Rs.59 (including GST) is applicable on all deliveries.
Why is there a difference between the price of local vendors and Delish?
Delish meats are the freshest, most hygienic and tender option available in market. The meat available at other avenues doesn’t qualify even the bare minimum hygiene and safety standards due to how it is sourced, handled, processed and packed. Our meats are selected with utmost care by a team of highly qualified experts. Plus, we don’t charge you for any surrogate wastage. You enjoy a far better value for money at Delish than anywhere else.
What happens in case of a payment failure?
In case of any payment failures and charges incurred refund will be routed through the vendor’s payment gateway. Refund is back to source only and subject to third party vendor’s policy. Payment to other than customer account/third party payment is not permitted under Prevention of Money Laundering Act.
I would like to see my previous orders.
You can find your previous order information by logging into your Delish Account. Choose ’My Orders’ for a list of all successful orders placed under your account. For any order related questions, you can contact customer care at info@delishmeat.in or reach out to our chat support team at +91 9550282165. We’re available 7 days a week, Monday to Sunday from 11:00 AM to 6:00 PM.
How can I track my order?
You can track your order through the order tracking link attached to your order.
Can I pre-book an order?
Yes! You can pre-book and schedule delivery for the next day.
Which areas does Delish deliver products?
We are currently delivering all in all area pin codes within the ORR(outer ring road) limits. Please put your area pin code in the order placement section to get a confirmation on your order delivery.
Do you offer refunds?
Please note that orders once packed cannot be cancelled or refunded irrespective of the mode of payment. Please review your order carefully before submission. However, if your order has arrived damaged or defective, you can raise your concerns by reaching out to us at the time of delivery on info@delishmeat.in for the team to give you a resolution regarding your concern.
Do I need to register or create an account before making a purchase?
Yes, it’s mandatory. You need to create an Account to make a purchase.
Is shopping at www.delishmeat.in secure?
Yes, we have received the Global SSL certification that ensures all the payments made to www.delishmeat.in are secure.
I haven’t received my order confirmation email.
Your order confirmation e-mail is sent to the e-mail address linked to your Delish Account immediately upon placing your order. If you do not receive it, please check the junk or spam folder in your email client. If you still cannot locate the confirmation, you may log into your Delish Account and select 'My Orders' to view all of your orders. If the order you placed does not appear, the order was not successfully confirmed. You may also write to us at info@delishmeat.in or get in touch with our chat support team at +91 9550282165 if you’re experiencing any difficulties in placing and / or confirming your order.
Will I be able to order more than one of the same item?
Yes, you will be able to order more than one of the same item. Simply change the numerical value in your shopping cart to your desired quantity.
Am I entitled to Free Delivery while promotional offers are running?
Delivery charges are extra (unless specified otherwise). Offers mentioned will be at a product level only.
Is there GST?
All our prices are inclusive of applicable Goods and Service Tax.
How can I cancel my order?
Once the order placed with confirmed payment cannot be cancelled, however you can modify your order within 2 hours of order placement by reaching out to our chat support team on +91 9550282165. For more information, please visit - https://delishmeat.in/refund_returns/
